Frequently Asked Questions
WHERE DO YOU SHIP?
We only ship to US and Canada!
WHAT IS YOUR SHIPPING COST?
We currently provide free shipping to US customers only on purchase of $100 and up.
HOW DO I PAY FOR MY ORDER?
We accept all major credit cards (Visa, MasterCard, and American Express) and PayPal.
HOW LONG DOES IT TAKE TO SHIP MY ORDER?
We usually process order within 24 to 48 hours.
WHEN WILL I RECEIVE TRACKING INFORMATION?
Once your order is processed you will receive your tracking number. Please note sometimes our emails end up in your junk folder.
WHAT IS YOUR RETURN POLICY?
Please follow this link .
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Refunds take 3-5 business days, depending on the method you used to pay for your items.
WHERE DO YOU SHIP FROM?
We are based in Los Angeles, CA. Our Office ours are 9am to 5pm pacific time.
HOW DO I CONTACT CUSTOMER SERVICE?
If you have any questions feel free to contact us. We would love to hear from you.